Ganesh Raghu is a highly regarded customer success and services leader, recognized as one of the Top 100 Customer Success Strategists in 2024 for his visionary leadership and transformative impact in the SaaS and technology industry. As the Vice President of Customer Success at Matterport, Ganesh leads multiple initiatives focused on customer lifecycle programs, including onboarding, adoption, retention, and renewals. His leadership drives Net Dollar Retention (NDR) optimization and enhances overall customer success strategies to maximize engagement and long-term value. Prior to Matterport, he held several leadership roles at Cisco, Lenovo, and Dell, where he spearheaded large-scale customer success and digital transformation programs, driving measurable impact across global markets.