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Gopal
Nagarajan
Chief Customer Officer
Power Factors
Throughout his career, Gopal has been associated with disruptive, leading-edge technologies, practical innovations, high-growth companies with successful exits, Type A colleagues, high-energy startups, forward-thinking customers, highly unstructured, dynamic environments, with one common objective: to build technology solutions that deliver compelling business value. Gopal builds lasting organizations that are maniacally focused on delighting customers, specializing in delivering thought-leadership and best practices-based solutions.
12 March 2025 11:45 - 12:30
Interactive roundtable discussions
In this session multiple unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. Discussion topics: 1. Change management as a CCO: Guiding customers and your org 2. The future of customer success: Looking ahead and staying on top of industry trends 3. Metrics that matter: Driving success and renewals