Name: Jonathan Corbin | Chief Customer Officer Summit | New York
Start: 2027-03-17T04:00:00.000Z
End: 2027-03-17T04:00:00.000Z
Location: Convene

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Jonathan

Corbin

Founder & CEO

Maven AGI

Jonathan Corbin is the Founder and CEO of Maven AGI, where he’s redefining customer experience with enterprise-grade AI agents. With over two decades of leadership at Hubspot, Adobe, Marketo, and Sprinklr, Jonathan has built scalable customer success systems across industries. His vision for Maven was born from firsthand experience navigating the complexity of fragmented tools, siloed data, and the growing demand for personalized, efficient support. Now, he’s leveraging generative AI to solve those challenges at scale.

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11 March 2025 15:30 - 16:15

Panel | The human-AI partnership: Driving customer strategy at the enterprise level

AI is transforming how enterprises understand and serve their customers, but technology alone isn’t enough. This session explores how chief customer officers can combine AI-driven insights with human judgment to design customer strategies that are both scalable and trustworthy. Attendees will take away practical approaches to: - Leverage AI to anticipate customer needs and trends - Guide cross-functional decisions with data-driven insights - Enhance loyalty while maintaining a human-centric approach - Drive measurable business outcomes through strategic AI adoption