Name: Josh Solomon | Chief Customer Officer Summit | New York
Start: 2025-03-12T04:00:00.000Z
End: 2025-03-12T04:00:00.000Z
Location: Convene

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Josh

Solomon

North American General Manager

Ask-AI

Josh is the VP of Revenue at Ask-AI, where he oversees the company’s GTM strategy and operations. Previously, Josh led the sales organizations at Ada & BioConnect, where he scaled enterprise accounts and led product innovation. Josh is passionate about leveraging AI to transform Customer Support and enhance productivity. He’s based in Toronto, Canada, and has over a decade of experience in sales leadership, driving revenue growth by building high-performing teams.

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12 March 2025 10:45 - 11:15

Cutting through the hype: How to identify ROI-positive use cases with AI

Today’s Chief Customer Officers are under immense pressure to harness AI to enhance customer experiences, improve efficiency, and drive measurable impact across their organizations. In this session, Ask-AI’s North American General Manager, Josh Solomon, will share how leading SaaS companies are using Enterprise AI to transform customer operations—deploying ROI-positive use cases in weeks, not months. You’ll see real-world examples of how AI is enabling customer teams to: - How a unified tech stack can uncover deeper customer insights - Practical and immediately actionable AI use cases for your customer function - A proven process for rolling out AI for your customer-facing team in 30 days - Watch-outs and pitfalls to avoid Recently shortlisted by the CSC for AI Innovation of the Year, Ask-AI’s Enterprise AI platform is powered by Google Gemini and integrates seamlessly with Google Cloud and 100+ other software tools.