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Kim
Williams
Vice President of Customer Success
Deltek
Kim Williams has been a successful leader at Deltek for 13 years, spearheading various Customer Success Teams with a focus on the Government Contracting industry. Under her guidance, these teams dedicate their efforts to ensuring customer success and maximizing the value derived from Deltekā€™s products and services. A proud alumnus of the University of Tennessee, Kim is deeply committed to giving back to her community in Fairfax County, Virginia, where she has lived for many years. Her community involvement includes serving on the fundraising committee for the George Mason Center for Community Mental Health and volunteering at Women Giving Back.
12 March 2025 11:45 - 12:30
Interactive roundtable discussions
In this session multiple unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. Discussion topics: 1. Change management as a CCO: Guiding customers and your org 2. The future of customer success: Looking ahead and staying on top of industry trends 3. Metrics that matter: Driving success and renewals