Ozge Tuncel Ozcan is currently the Chief Customer Officer at Forter, where she is responsible for all customer operations including customer success, renewals, support and services as well as analytical operations, recoveries, risk and pricing. Prior to Forter, she built all post-sales functions at Instabase, an AI based platform servicing top banks, insurance and government agencies. Previously, she was the VP of Customer Success and Sales Development at MongoDB [MDB] from 2014 to 2020 during which she built from scratch and led customer operations across North America, EMEA, and APAC. She was previously a consultant with McKinsey & Company, where she engaged with financial services clients on their strategic technology matters. Ozge holds a B.S. in Computer Science from Bogazici University, Turkey, and an MBA from the Wharton School of Business.