Valtteri Vesikallio is a seasoned enterprise SaaS leader with over 25 years of experience building and scaling customer-focused organizations. As Chief Customer Officer at Keyfactor, he leads the global post-sales organization, including Services, Support, and Customer Success, driving adoption, retention, and growth while scaling for the company’s next stage of expansion. Previously, he served as Senior Vice President of Global Services and Customer Success at Hyland, where he led 800 team members, scaled the Services business from $30M to $160M, and launched Managed Services as a key revenue driver. He has deep experience in enterprise transformations, aligning services to customer outcomes, and creating durable growth engines for companies from $50M to $1B ARR.