SpeakersAgendaWhy attendPartners
Locations ▼
Text here
Text here
Sign In
Register
SpeakersAgendaWhy attendPartners
Locations ▼

Get invited

Register

Download brochure

Register

April 01 & 02, 2026
Denver

View the
2025 agenda

Sponsor

Download brochure

Get your ticket

April 01 & 02, 2026
Denver

Customer Success Summit

Agenda
at a glance

Sponsor
Button

View full agenda

What's on
April 1
April 2
April 1
April 1
08:00
Exhibition & networking
Registration & welcome breakfast
See the details
09:00
Main stage
Chairperson opening remarks
See the details
09:15
Main stage
How exceptional customer success beats the competition every time
See the details
09:45
Main stage
AI-powered precision & productivity: Transforming CS and securing CFO buy-in for strategic AI investment
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main stage
From startup to exit: Leading your CS team through transition and growth
See the details
11:15
Main stage
The art of getting there: Mastering in-person client meetings
See the details
11:45
Main stage
Interactive roundtable discussions: Strategies for effective customer onboarding
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main stage
Panel: Pre-sale to post-sale - Aligning sales and CS teams for exceptional customer experience
See the details
14:15
Main stage
Customer success in the C-suite: Key to drive business success
See the details
14:45
Main stage
Ask-me-anything: CS leadership
See the details
15:15
Exhibition & networking
Coffee break
See the details
15:45
Main stage
From vendor to partner: Building strategic relationships with enterprise clients
See the details
16:15
Main stage
Panel: Tech meets human-touch - Scaling customer success with AI and automation
See the details
17:00
Main stage
Chairperson closing remarks
See the details
17:00
Exhibition & networking
Happy hour sponsored by Customer Success Collective
See the details
April 2
08:00
Exhibition & networking
Breakfast & registration
See the details
09:00
Main track
Chairperson opening remarks
See the details
09:15
Main track
Strategic alignment in action: Building success through business reviews
See the details
09:45
Main track
The future is data: Driving customer success with strategic insights
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main track
Success criteria: Driving & tracking quantifiable metrics
See the details
11:15
Main track
Choosing the right engagement model for your customers
See the details
11:45
Main track
Speed networking session
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main track
Panel: Career progression in CS - from CSM to CCO
See the details
14:15
Main track
Chairperson closing remarks
See the details

Get your ticket

for the summit

We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:

- Elevate your team's capability to drive revenue expansion.

- Align CS with Sales & Product to drive growth, retention, and expansion.

- Meet mentors & build a local network within our global community.

- Embed a customer-centric mindset across your entire org.

Denver
April 1-2, 2026

Register

Useful links

Contact us

Privacy

made with Acara

Join the conversation