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April 01 & 02, 2025
Hilton Denver City Center
1701 California Street
Denver

Customer Success Summit
Denver

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges across the customer journey. Gain key insights into CX, customer operations, and the latest innovations that will help you accelerate your career.

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We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:

- Prove the ROI of CS and implement impactful CS tactics to drive growth.

- Leverage the latest industry trends & emerging tech to amplify reach.

- Meet mentors & build a local network within our global community.

- Embed a customer-centric mindset across your entire org.

Denver
April 1-2, 2025

Save $300

What our
attendees say...

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A snapshot of

our speakers...

Noah
Reiter
Director of Customer Success
Motorola Solutions
Ally
Frusciano
Director, Customer Success Engineers
GitLab
Jared
Haynes
Head of Startup Customer Success
Ashby
Matt
Charley
Director, Client Success
Bazaarvoice
Charlene
Styers
Senior Director Customer Success
BidID
Jacob
McDonnell
Vice President, Customer Success
Poppulo
Phillip
Morris
Director of Customer Success Operations
Automattic
Lori
Marada
Vice President of Customer Success
Lessen
Tracey
Landstrom
Director of Customer Success
G2
Gary
Cottrell
Chief Customer Officer
HG Insights
John
Conley
Vice President of Customer Success
SambaSafety
Samantha
Kramer
Director of Customer Success
Jungle Scout
Emily
Lucas
Director of Customer Success
Replica
Natalie
Chumakov
Director of Customer Success
6sense
Carl
Lenocker
Senior Customer Success Executive
Splunk
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.

  • Trade perspectives and form lasting relationships within our global CS community.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of CS to management.

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April 01 & 02, 2025
Hilton Denver City Center
Denver
Customer Success Summit

Agenda
at a glance

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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.

Emerging technology

Product Marketing Manager

Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.

Cross-functional collaboration

Product Marketing Manager

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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.

Optimize onboarding

Product Marketing Manager

Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.

Strategies to scale

Product Marketing Manager

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Our Stats

25+

Speakers

100+

Attendees

80%

Senior management

75+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Earn a pay rise

CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees