Alexia brings over 13 years of expertise in sales, with a pivotal shift into customer success when she built and led the Enterprise customer success team at Lyft. Drawing on her strong sales background, she became a key bridge between sales and customer success, ensuring seamless collaboration and delivering enhanced experiences for customers. Throughout her career, Alexia has excelled in managing diverse cross-functional teams by leveraging individual strengths to obtain goals. Her leadership style consistently motivates teams and drives growth, making her a dynamic force in customer success.