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Alok
Shukla
Founder & CEO
FunnelStory
Alok Shukla is the founder of FunnelStory with over 20 years of experience in product management, customer success, and engineering. Before founding FunnelStory in 2022 with Preetam Jinka and Arun Balakrishnan, Alok held positions at leading cybersecurity companies, including McAfee, Imperva, and ShiftLeft. FunnelStory is an AI-first revenue platform for sales and customer success professionals.
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01 April 2025 09:45 - 10:15
AI-powered precision & productivity: Transforming CS and securing CFO buy-in for strategic AI investment
This session delves into how AI drives unparalleled precision in churn detection, significantly boosts team productivity, and provides the strategic insights needed to secure crucial CFO buy-in. We'll explore the critical distinction between churn and retention prediction, showcase real-world AI applications, and equip you with the tools to present a compelling financial case for AI investment, emphasizing strategic growth and long-term value