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Braden
Eads
Customer Success Manager
Braden Eads is a Keynote Speaker and Customer Success strategist with over a decade of experience in B2B technology and Sales Enablement. With a background in Industrial/Organizational Psychology and an MBA from the University of Utah, Braden specializes in the psychology of business relationships. Through his keynotes, including "The ROI of Human Connection," and "Finding Your Voice," Braden helps organizations navigate the intersection of AI, technology, and authentic human trust. He combines deep industry expertise with a dynamic performance style, often incorporating music and improv, to demonstrate how authenticity and connection drives customer retention and business growth.
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02 April 2026 11:45 - 12:30
Interactive roundtables
In this networking roundtable session, attendees will have a chance to connect with fellow CS peers and learn from each other.