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Carl
Lenocker
Senior Customer Success Executive
Splunk
Carl is an award winning Customer Success Executive with 25 years of experience in the technology industry. He brings a rich background from roles such as Startup Founder, to Senior Leadership across a great blend of some of the world’s most successful software and hardware companies.
01 April 2025 11:15 - 11:45
The art of getting there: Mastering in-person client meetings
The value of face-to-face interaction with clients remains unparalleled. This presentation explores the nuances of mastering in-person client meetings—from securing appointments and planning impactful engagements to building rapport through genuine conversation and showcasing impeccable soft skills. Learn how to navigate the art of professional dining, tailor interactions to client personalities, and foster relationships that go beyond business transactions. Whether you're a seasoned professional or new to client-facing roles, this session will equip you with actionable strategies to leave lasting impressions and achieve meaningful outcomes in every meeting.