In this networking roundtable session, attendees will have a chance to connect with fellow CS peers and learn from each other. Use this session to benchmark your team's best onboarding practices against other leading companies. Discussion topics: 1. AI in customer operations - Brendan Daly 2. From Data to Decisions: How to Turn Customer Insights into Actionable Outcomes - Emily Lucas 3. How do you customize the onboarding process to fit different customer personas or segments?