Name: John Conley | Customer Success Summit | Denver
Start: 2026-04-01T06:00:00.000Z
End: 2026-04-02T06:00:00.000Z
Location: TBA

Speakers Agenda Why attend Partners

Locations ▼

Text here

Speakers Agenda Why attend Partners

Locations ▼

Get invited

Request to partner

Get your ticket

Call to action

Your text goes here. Insert your content, thoughts, or information in this space.

Button

Back to speakers

John

Conley

VP, Customer Success

SambaSafety

John D. Conley is a seasoned leader with over 20 years of experience driving business transformation through a customer-centric approach to technology. He is a recognized expert in customer success, known for building high-performing teams, fostering collaboration, and exceeding customer expectations. John's passion lies in creating exceptional customer experiences. At SambaSafety, he currently leads a global team responsible for exceeding net revenue retention and driving customer loyalty. Previously, at Salesforce, he managed enterprise customer success achieving a remarkable 97% success plan attachment rate for clients.

Button

01 April 2026 13:30 - 14:15

Panel | Unified for Success: Aligning CS, Sales, and Account Management to Optimize the Customer Journey

Misalignment between Sales, Customer Success, and Account Management can disrupt the customer journey, negatively impacting adoption and retention. In this panel, seasoned CS leaders will share how to create smooth handoffs, establish shared success metrics, and drive cross-functional collaboration. Learn how to align teams to deliver a consistent, high-value experience at every stage of the customer lifecycle and maximize account growth.