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Marty
Kausas
Co-Founder & CEO
Pylon
Marty is the Co-Founder & CEO of Pylon. Pylon is the first customer support platform built for B2B. In under 2 years, the company has grown to over 250 customers, raised $20M from best-in-class investors like a16z, General Catalyst, and Y Combinator, and has built a cult following on LinkedIn.
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01 April 2026 11:15 - 11:45
Enough talk about AI. Here's how success teams are actually using it to win
Success leaders are under more pressure than ever. More accounts, less time, and tools that weren't built for how teams work today. This session is a live look at what it takes to win in the age of AI, from structuring your customer data to surfacing the right signals without the manual work. What you'll learn: - Why most success tools fall short in the age of AI and what needs to change - How to structure customer data across email, calls, CRM, Slack, and product usage - How AI-enabled teams get ahead of churn, prioritize faster, and run better QBRs - What a practical path to an AI-enabled success team looks like from day one