Samantha Kramer is now a Vice President of Customer Success at Jungle Scout, the leading Amazon intelligence platform for ecommerce sellers, supporting more than $50 billion in annual Amazon revenue. Before that, Samantha was a dedicated Director of Customer Success at data.ai, where she manages the North American, LATAM, and EMEA-based customer success teams. With nearly a decade of experience in customer success, she is a passionate people manager and Go-To-Market professional who excels in building strong relationships, fostering customer loyalty, and ensuring exceptional experiences both for her employees and customers alike.