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Scott
Jordan
Fractional GRC & Customer Success Advisor
SoHo Dragon
Scott is a GRC and technology executive with 24+ years of experience in enterprise risk and compliance. He has led Customer Success teams across Big 4 and major security firms, delivering 200+ eGRC implementations. His expertise spans risk strategy, governance frameworks, and scaling Customer Success across finance, healthcare, energy, and telecom. He has held senior roles across product, engineering, and professional services, driving large-scale implementations, integrated risk programs, and measurable customer value.
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02 April 2026 11:45 - 12:30
Interactive roundtables
In this networking roundtable session, attendees will have a chance to connect with fellow CS peers and learn from each other. 1. Influencing Without Authority: Getting Things Done Across the Organization - Harel Erez 2. Driving Adoption through Cross-Functional Orchestration - Josh Chapman 3. CS Without a Playbook: Navigating Success in Non-Traditional Industries - Roxcee 4. From Vendor to Trusted Advisor: Driving Renewals in High-Stakes, Regulated Environments