Name: Tal Sossover | Customer Success Summit | Denver
Start: 2026-04-01T06:00:00.000Z
End: 2026-04-02T06:00:00.000Z
Location: DoubleTree by Hilton Hotel Denver

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Tal

Sossover

VP, Customer Success

Guesty

Tal Sossover is the Vice President of Customer Success at Guesty, where he leads commercial, data-driven strategies to drive Net Dollar Retention (NDR) and revenue growth. He brings a robust financial foundation to his leadership role, having previously served in Citi Corporate Investment Banking. Tal holds both a Master’s and a Bachelor’s degree in Finance and Accounting from Tel Aviv University.

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01 April 2026 13:30 - 14:15

Panel | Unified for Success: Aligning CS, Sales, and Account Management to Optimize the Customer Journey

Misalignment between Sales, Customer Success, and Account Management can disrupt the customer journey, negatively impacting adoption and retention. In this panel, seasoned CS leaders will share how to create smooth handoffs, establish shared success metrics, and drive cross-functional collaboration. Learn how to align teams to deliver a consistent, high-value experience at every stage of the customer lifecycle and maximize account growth.