CS teams create enormous value, but too few can translate that work into a compelling revenue story. Trista Caldwell will challenge the assumptions that keep CS boxed in and reveal what high-performing organizations do differently. How do you tie daily motions to revenue influence? What metrics actually land with the C-suite? And what does it take to shift perception from service role to growth engine? Expect actionable frameworks, candid insights, and a clear playbook to elevate CS from reactive to revenue-driving.