days :
: hours :
minutes
until early bird ticket sale ends
Agenda
at a glance
Your pass will also give you access to four co-located summits. View their agendas here.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realisation
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalisation at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimise complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimise onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Full agenda
coming soon...
In the meantime, download our brochure to find out more.
Secure your seat
in Dublin
Acquire the frameworks, metrics, and influence strategies to:
- Own revenue outcomes you don't fully control. Drive NRR and expansion even when Product, Sales, and Marketing don't report to you.
- Deploy AI that scales without losing trust. Use predictive analytics and automation to detect churn signals and expansion opportunities while keeping customer relationships human.
- Prove strategic value in commercial terms. Translate CS impact into language executives care about so you earn influence, budget, and headcount