Adam is a customer success and online marketing leader with expertise in Account Management, SEO, Email Marketing, Social Media, and Strategic Account Growth. He currently serves as Director of Customer Success at Catchlight and Fidelity Investments, driving client retention and team performance. Previously, he managed enterprise clients at Funnel, leading onboarding, training, and Executive Business Reviews, and earlier built his skills at Placester, Inc.. Adam combines leadership, analytics, and technical expertise in HubSpot and commercial operations to deliver growth and exceptional customer experiences.