Agenda
at a glance
Full 2027 agenda coming soon.
Agenda
at a glance
Use storytelling to clearly demonstrate value at every stage of the customer journey, driving deeper adoption and accelerating expansion.
Value storytelling
Product Marketing Manager
Level up your predictive analytics strategy to streamline operations, identify expansion opportunities, and optimize touchpoints.
Expand with AI
Product Marketing Manager
Transform CS to power the entire GTM engine - fuel new business, boost retention, and accelerate expansion.
From post-sale to GTM partner
Product Marketing Manager
Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.
Executive buy-in
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Full agenda
coming soon...
In the meantime, download our brochure to find out more.
Get your ticket
for the festival
Join the leaders reshaping customer success for a high-energy day of open dialogue, live problem-solving, and GTM collaboration that empowers you to:
• Redesign the customer journey with a lifecycle model built to scale across the entire GTM engine.
• Embed CS at the heart of cross-functional revenue strategy.
• Activate AI, automation, and data to power smarter engagement and meaningful personalization at scale.
• Champion customer-first decisions by breaking silos, challenging assumptions, and building alignment across the organization.
You're already responsible for retention and expansion, this is where you get the playbook, and network, to deliver.