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Join the leaders reshaping customer success for a high-energy day of open dialogue, live problem-solving, and GTM collaboration that empowers you to:
• Redesign the customer journey with a lifecycle model built to scale across the entire GTM engine.
• Embed CS at the heart of cross-functional revenue strategy.
• Activate AI, automation, and data to power smarter engagement and meaningful personalization at scale.
• Champion customer-first decisions by breaking silos, challenging assumptions, and building alignment across the organization.
You're already responsible for retention and expansion, this is where you get the playbook, and network, to deliver.