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Ava
O'Neill
Founding Product Manager
Pylon
Ava is a product leader with deep experience building AI, video, and security products from concept to scale. She is currently a Founding Product Manager at Pylon, where she helps shape the company’s product strategy and customer experience. Previously, Ava held product leadership roles at Spot AI, serving as Director of Product and Product Team Lead, driving innovation across video intelligence and remote security solutions. Before Spot AI, she spent more than four years at Samsara, advancing from Customer Support Engineer to Product Manager II and leading initiatives across safety, hardware, video delivery, and AI-powered detection systems. Ava brings a unique blend of technical expertise, operational rigor, and customer-centric product development to high-growth technology companies.
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21 January 2026 14:15 - 14:45
How success teams are actually using AI to win
Success leaders are under more pressure than ever. More accounts, less time, and tools that weren’t built for how teams work today. This session is a live look at what it takes to win in the age of AI, from structuring your customer data to surfacing the right signals without the manual work. What you’ll learn: - Why most success tools fall short in the age of AI and what needs to change - How to structure customer data across email, calls, CRM, Slack, and product usage - How AI-enabled teams get ahead of churn, prioritize faster, and run better QBRs - What a practical path to an AI-enabled success team looks like from day one