Name: Robby Dunigan | Customer Success Festival New York
Start: 2026-07-08T04:00:00.000Z
End: 2026-07-08T04:00:00.000Z
Location: Convene 30 Hudson Yards

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Robby

Dunigan

Director, Head of Implementations

Rippit

Robby is the Director and Head of Implementations at Rippit, where he leads the Implementation Team and helps organizations maximize value from their customer experience initiatives. With more than four years at Rippit (formerly MaestroQA), he has built deep expertise at the intersection of Sales, Customer Success, and Product. Prior to leading the team, Robby served as Senior Implementations Manager, partnering with clients to deliver successful outcomes on their most critical and complex implementations.

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21 January 2026 13:45 - 14:45

Rippit brings conversation intelligence to claude: Surface product insights from your conversation Data

Invaluable product insights are buried in your customer conversations. Rippit surfaces those insights in minutes by analyzing 100% of your conversation data, so the answers you get are ones you can actually trust. Join us for a live workshop where we'll demonstrate how Rippit meets your team where they work, connect Rippit with Claude, ask a question, and get rich product insights immediately. Uncover product friction, identify emerging trends, answer critical customer questions, and drive better product decisions.