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Andrew
Syring
Director, Customer Success
CompanyCam
Andrew Syring is a customer success leader with over 10 years of experience across SaaS and technology solutions. He currently leads Enterprise and Mid-Market Customer Success and Implementation at CompanyCam, where he has helped evolve the organization from a generalist CS model into a more scalable, role specialized customer motion. He has a background scaling in Series A, Series B, and Series C, going from start-up to unicorn. With a focus on building clear operating models, strong cross-functional alignment, and teams that scale sustainably.
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02 December 2026 11:15 - 12:00
Panel | Customer revenue operations: When customer success becomes predictive
As Customer Success takes on greater commercial responsibility, revenue operations can no longer stop at Sales. Forward-thinking organisations are combining customer data, AI and operational excellence to predict renewals, identify expansion opportunities and improve forecasting across the customer lifecycle. Join industry leaders as they discuss how Customer Revenue Operations is reshaping post-sales teams and creating a more proactive, data-driven approach to growth. Key takeaways: - Understand what Customer Revenue Operations looks like in practice. - Explore how predictive insights improve decision-making. - Learn how Operations and Customer Success can work more effectively together. - Hear examples of organisations using customer data to drive revenue growth.