days :
: hours :
minutes
until £300 savings ends
Our
speakers
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
A snapshot of
our speakers...
Early bird tickets
are live and limited
CS has become a revenue driver, and new tech means you can scale without adding headcount. The real question is which workflows to automate and which to keep human, because retention still runs on relationships.
You'll leave the summit with the frameworks, metrics, and strategies to:
- Own revenue outcomes you don't fully control by driving NRR and expansion
- Use predictive analytics and automation to detect churn signals and expansion opportunities while keeping customer relationships human
- Translate CS impact into language executives care about so you earn influence, budget, and headcount