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Chinelo
Diejomaoh
Customer Success Manager
HiBob
Chinelo is an experienced Customer Success Manager with a proven track record of 8+ years, dedicated to delivering exceptional performance in customer advocacy roles. Her passion lies in ensuring customers derive maximum value from every interaction, making her a trusted advisor they can depend on. Having garnered experience across diverse industries, Chinelo's goal is to assist customers in achieving their unique definition of success with a product or service. She is committed to nurturing sustainable and profitable businesses through dedicated customer assistance and strategic guidance.
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03 December 2025 14:30 - 15:15
Hosted roundtable discussions
In this session multiple unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. - Building relationships for ultimate customer advocacy - Haig Kingston, Customer Success Lead at Employment Hero - The CSM skill set for 2026: What’s evolving, what’s essential? - Chinelo Diejomaoh, CSM at HiBob - Navigating the CS job market: Hiring and getting hired in 2025/26 - Data connectivity: Aligning teams through customer feedback loops - The value multiplier: Demonstrating the strategic ROI of customer success