Renewals are too important to rely on instinct alone. As Customer Success teams face growing portfolios and increasing commercial expectations, the ability to predict customer outcomes and prioritise the right actions has become a competitive advantage. In this session, discover how data can transform renewals from reactive conversations into proactive growth opportunities. Key takeaways: - Explore the data points that most accurately predict renewal success. - Learn how AI can help prioritise accounts and improve team productivity. - Understand how to identify risk before it becomes churn. - Gain ideas for building a more scalable, data-led renewal strategy.