With over 18 years of experience in various leadership and business development roles in both Cyber Security and Information Governance spaces, Gareth is a technologist at heart, commercially savvy, and analytically minded. As the Director of Customer Success at Now Vertical Inc, he leads a team that designs and delivers a best-in-class, data-driven customer success program that amazes and delights our customers across multiple verticals. Gareth has a strongly consultative approach, and specialises in helping DPOs, GRC Leaders and Information Security decision makers achieve their business outcomes using solutions that enhance and improve their Information Governance programs and speed up the journey to generative AI. He also has a passion for his local community, healthcare, and charity, and volunteers consultancy services to the charitable sector. During his MBA, Gareth learned new skills and knowledge on global leadership challenges, change management, and contemporary trends in technology and marketing. he is a humble character, a technology evangelist, a fast learner, and committed to continuous self-improvement.