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Customer Success Manager
Nabeeda has been in Customer Success for 4 years and has worked across multiple organisations small and large to gain experience and understand what Customer Success looks like across different businesses. Passionate about personal and professional development, Nabeeda spends a lot of time networking with and engaging with CSMs to identify opportunities for growth for herself and her network.
04 December 2024 14:30 - 15:15
Interactive roundtable discussions
This is your chance to join the discussion and exchange learnings with your peers. Select a table based on which topic you wish to discuss, ask your questions and find proven solutions in this intimate, closed group setting. Table topics include: - Danielle Martin - Conquering imposter syndrome, overcoming self-doubt - Jennifer Susinski - Mastering customer advocacy and success: Unveiling best practices for exceptional results - Melisaan Foster - Establishing CS in a startup - Nabeeda Bakali - How to progress in your career as Customer Success Manager - Ricky Cheung - Collaborating with sales - Mike Gadd - Designing a customer journey to optimise their experience and your operations - Chris Jones - Managing key stakeholder changes in your customers

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