Natalie Fraser is the Director, Customer Success - International at Litera. Litera is a global leader in legal technology solutions; trusted by thousands of law firms and legal departments all around the world.
05 December 2024 09:15 - 09:45
Getting CS and sales team alignment right
Cross-functional collaboration is an essential ingredient for success in every CS team's activities. Join this session to hear how Natalie Fraser at Litera has created clear alignment between the CS and sales team for long-lasting success.