Ricky is the Customer Success Director EMEA at Eightfold, based in London. He partners with and advises global enterprise clients including Coca-Cola Europacific Partners, EY, Ubisoft and Mars, to drive digital transformation; leveraging the power of big data, AI and deep machine learning to redesign the way they acquire, engage, and empower talent, internally and externally; ultimately, helping customers to be wildly successful.
04 December 2024 14:30 - 15:15
Interactive roundtable discussions
This is your chance to join the discussion and exchange learnings with your peers.
Select a table based on which topic you wish to discuss, ask your questions and find proven solutions in this intimate, closed group setting.
Table topics include:
- Danielle Martin - Conquering imposter syndrome, overcoming self-doubt
- Jennifer Susinski - Mastering customer advocacy and success: Unveiling best practices for exceptional results
- Melisaan Foster - Establishing CS in a startup
- Nabeeda Bakali - How to progress in your career as Customer Success Manager
- Ricky Cheung - Collaborating with sales
- Mike Gadd - Designing a customer journey to optimise their experience and your operations
- Chris Jones - Managing key stakeholder changes in your customers