Did you know that only 23.2% of CS teams work closest with product teams?* Stuart Scott will reveal why product-led growth isn’t just a buzzword—it’s often the engine you didn’t know was under your nose. This session challenges the traditional silos between product, engineering, and CS, showing how collaboration (or the lack of it) can make or break adoption. Attendees will hear war stories, controversial lessons, and practical tactics to turn product insights into measurable customer success. If your team isn’t leveraging this invisible growth lever, you might already be leaving revenue on the table. *State of Customer Success 2025 Report