With a lifelong passion for sports and a deep understanding of client service, Danielle has played a key role in elevating the Golden State Warriors’ membership services department. Leading a team of 13 account managers, she oversees service for over 10,000 members and has driven standout results—including $167 million in renewal revenue in 2022. Danielle's approach to customer support is rooted in personalization, problem-solving, and data-driven strategy. She’s deeply involved in training, CRM optimization, and service planning to ensure each team member delivers exceptional experiences. From managing high-touch interactions to refining service communications, she consistently raises the bar on what great support looks like in a fast-paced, high-stakes environment.