Sign In
Register

Partner with us

Register now

Event starts in:
56

days :

1

: hours :

34

minutes

12

until early bird prices end

September 22 & 23, 2026
Hyatt Regency San Francisco Airport
1333 Old Bayshore Highway
Burlingame

Meet our

speakers

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Sponsor

View the agenda

Apply to speak

A snapshot of

our previous speakers...

Mark
McKercher
Vice President, Global Support
Sovos
Mike
Davis
Sr. Director, Global Technical Support
Planet
Awasi
Ambei
Head of Customer Service
Santa Clara Valley Transportation Authority
Stephen
Ng
Sr. Director, Global Support and Customer Advocacy
Splashtop
Brian
Rule
Regional Director, Support
SmartRecruiters
Marty
Kausas
Co-Founder & CEO
Pylon
Kevin
Yang
Head of AI
Front
Boaz
Maor
Chief Customer Officer
Redirect Health
Niraj
Rout
CEO & Co-founder
Hiver
Assaf
Barnir
Head of Global Technical Support
Sentry
Michael
Haire
Technical Programs Director, Global Support (Oracle Cloud Infrastructure)
Oracle
Nandish
Dave
Director, Technical Support
BitGo
Tomek
Krajewski
Director, Technical Support
Rapid7
Sreshta
Ramdaspalli
Lead Product Manager
PayPal
Sebastian
Armstrong
Director of Implementation and Support
Balto AI
Kaela
Chandrasekaran
Director, Technical Solutions
Ada
Julie
Mullins
Former Director, Digital Customer Experience
Cloudflare
Andrea
Marroquin
Global Director of Customer Success Operations
Sage
Alberto
Rocha
Regional Director, Customer Success
Udemy
Miguel
Montoya
Director, Customer Success
Webflow
Shibani
Mehta
Director, Scaled Customer Success
Docusign
Isha
Bhardwaj
Regional Director, Customer Success
Udemy
Ryan
Frijas
Director, Customer Success
AVEVA
Allie
Yakovlev
Head of Customer Success, AI
Prolific
Elena
Makower
Director, Customer Success
Thomson Reuters
Alex
Crawford
Customer Success Director
AVI-SPL
Sophia
Kim
Director of Customer Success
Salesforce
Andrew
Carothers
Global Head of Digital Customer Success
Proofpoint
Melissa
Goldstein
Vice President of Customer Success
Mastercard
Taylor
Rodriguez
Global VP, Customer Experience
Traackr

Get your ticket

for the summit

We're bringing together the brightest minds in AI-powered customer support for two days of unrivaled networking, learning, and hands-on collaboration where you will:

- Benchmark your approach against industry leaders and uncover how top teams are rethinking support in an AI-first world.

- Design your AI-powered support playbook, including how to blend automation with human expertise to deliver faster resolutions and more meaningful customer interactions.

- Walk away with actionable frameworks ready to support team restructuring, agent upskilling, and AI implementation for proactive, predictive, and uniquely personalized support.

San Francisco
September 22 & 23, 2026

Save $200

Useful links

Contact us

Privacy

made with Acara

Join the conversation