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Event starts in:
57

days :

19

: hours :

43

minutes

54

until early bird prices end

September 16 & 17, 2025
Hyatt Regency San Francisco Airport
1333 Old Bayshore Highway
Burlingame

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speakers

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A snapshot of

our previous speakers...

Felicha
Ragsdale
Regional Director, Customer Support Center (RSC)
Charter Communications
Mark
McKercher
Vice President, Global Support
Sovos
Shanta
Bodhan
Associate Director, Innovation Customer Experience
Cornerstone
Hilary
Newman
Head of Global Support
Benchling
Josh
Solomon
North American General Manager
Ask-AI
Kenji
Hayward
Sr Director, Customer Support
Front
Awasi
Ambei
Head of Customer Service
Santa Clara Valley Transportation Authority
Marty
Kausas
Co-Founder & CEO
Pylon
Mike
Davis
Sr. Director, Global Technical Support
Planet
Péroline
Moran
Global Director, Customer Experience
Nicholas
Lawlis
Sr. Director, Customer Care
Wesco
Mason
Sherman
Director, Global Technical Support
Pixelogic Media
Adaline
Anaya
Head of Support Services
Candidly
Brian
Rule
Regional Director, Support
SmartRecruiters
Shubha
Rao
Director, Support Strategy & Ops
LinkedIn

Get your ticket

for the summit

We’re bringing together the brightest minds in customer support for two days of unrivaled networking, learning, and discussion so you can:

- Deliver high-quality support at scale with AI-enabled personalization at every customer touchpoint.

- Accelerate ticket resolution and increase customer satisfaction by developing a team of empowered first- and second-line support agents.

- Capture customer insights via support interactions to build an effective feedback loop to improve your product or service.

San Francisco
September 16 & 17, 2025

Register now

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