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Event starts in:
106

days :

13

: hours :

16

minutes

28

until early bird prices end

September 16 & 17, 2025
Hyatt Regency San Francisco Airport
1333 Old Bayshore Highway
Burlingame

Meet our

previous speakers

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A snapshot of

our previous speakers...

Matthew
Paupst
VP, Global Technical Support
Crestron Electronics
Sanjeet
Kaur Bali
SVP, Global Customer Support
Infor
Gadi
Vered
Sr VP of Customer Support and Implementation
Own Company
Sarah
Sherwood
Vice President, Customer Success & Support
Typeform
Keyur
Shah
Head of Customer Support
Rakuten Advertising
George
Dilthey
Head of Support
Clay
Susanne
Barriteau
Sr Director, Support
Mitratech
Raymond
Otero
Director, Global Customer Experience (GCX) - Strategic Programs
Microsoft
Cynthia
Gordon
Sr Director of Customer Support
Pontera
Jay
Herrero
Executive Director of Service Excellence
FreeWheel
Nathan
Cassella
Director of Technical Support
Hanwha Vision America
Matt
Farineau
Director, Global Support
Acquia

Get your ticket

for the summit

We’re bringing together the brightest minds in customer support for two days of unrivaled networking, learning, and discussion so you can:

- Deliver high-quality support at scale with AI-enabled personalization at every customer touchpoint.

- Accelerate ticket resolution and increase customer satisfaction by developing a team of empowered first- and second-line support agents.

- Capture customer insights via support interactions to build an effective feedback loop to improve your product or service.

San Francisco
September 16 & 17, 2025

Register now

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