View the
agenda
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realization
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CX and support strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CX and support operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CX and support operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CX function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Get your ticket
for the summit
We’re bringing together the brightest minds in customer support for a day of unrivaled networking, learning, and discussion so you can:
- Leverage industry trends & increase the impact of your support strategies.
- Prove the strategic value of your support function.
- Meet mentors and build a local network within our global community.
- Embed a customer-centric mindset across your entire org.
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