Customer Support teams today are under immense pressure to use AI to resolve tickets faster, minimize customer touch points, and create genuinely delightful customer experiences. In this session, Ask-AI’s North American General Manager, Josh Solomon, will discuss how leading SaaS companies are starting their Enterprise AI journey in Customer Support and launching ROI-positive use-cases in weeks (not months). By the end of this session, you’ll have a clear sense of: • The latest advancements in AI for Customer Support teams • How a unified tech stack can uncover deeper customer insights • A proven process for rolling out AI for your Support team in 30 days • Practical and immediately actionable AI use cases for your Support team • Watch-outs and pitfalls to avoid Recently shortlisted by the CSC for AI Innovation of the Year, Ask-AI’s Enterprise AI platform is powered by Google Gemini and integrates seamlessly with Google Cloud and 100+ other software tools.