Isha is an impact-focused leader working at the intersection of technology and education, with a passion for making learning accessible for all. With more than 12 years of experience in customer success and account management, she is known for her people-first approach and commitment to helping organizations and individuals thrive. As Regional Director of Customer Success at Udemy, Isha leads strategic customer partnerships across global markets, bringing deep expertise in customer growth, retention, and engagement. Her leadership experience includes managing large enterprise portfolios and supporting customers across the APAC region while protecting more than $40M in ARR.