Italo is an action-oriented CS professional with a driven attitude for success. He has over 10 years’ of experience in the SaaS industry, working side by side with C-Level executives, and contributing to strategic decisions that impact ARR/NRR. Italo is passionate about innovative technologies, go-to-market strategies, and team development, and his main focus at Splashtop is to build and manage their global customer success team.