Josh is the SVP & GM of Atlas, Gainsight’s agentic AI platform, and the host of the [Un]churned podcast. He was previously the founder and CEO of UpdateAI, a post-sales conversational intelligence platform acquired by Gainsight in 2025. Prior to that, he held product and GM roles at startups and major tech companies, including Intuit, the NFL, and BCG. Outside of work, Josh enjoys playing tennis, watching hockey, and exploring New York City with his puppy Jackson and his newlywed wife, Jessica.