Kevin is the Senior Director of Customer Support at Front, where he leads AI product and strategy for the company’s modern customer service platform, designed with powerful collaboration capabilities to help teams work smarter and faster. He combines a deep understanding of customer experience with a passion for innovation, shaping solutions that elevate service delivery in high-growth environments. A two-time entrepreneur and Stanford MBA graduate, Kevin brings a unique blend of business acumen, product vision, and operational leadership. His career reflects a track record of building and scaling technology-driven solutions that meet evolving customer needs, from start-up ventures to enterprise platforms.