Shanta Bodhan is an experienced customer experience and success leader with a robust background in B2B SaaS, focusing on innovative products utilizing generative AI and extended reality technologies. Currently serving as the Associate Director, Innovation Customer Experience at Cornerstone OnDemand, Shanta previously led the Customer Experience team at Talespin before its acquisition by Cornerstone. Shanta’s passion for leading remote teams and customer satisfaction drives her focus on repeatable, scalable operations, revenue and growth.