David
Schnabl
Head of Customer Success, Aus & NZ
Go1
With over 15 years of leadership, sales and operations experience across a wide variety of roles and industries, David currently leads the Customer Success organisation at Go1 across Australia and New Zealand. Go1 helps millions of people in thousands of organisations engage in learning that is relevant, effective and inspiring. David previously worked at Uber Eats scaling the sales organisation across the region as well as working in San Francisco for several years in a Global Sales Strategy role with LinkedIn, his exposure to customers has been far and wide. David has always had a growth mindset and is passionate about mentoring, the on-demand industry as well as unlocking the potential of his team members for their current role and future career opportunities. You’ll often find David braving the cold water temperate at Bondi Icebergs pool throughout the winter.
31 October 2024 16:00 - 16:45
Panel: The collaborative edge - How customer success managers can drive business impact
In this panel discussion, our lineup of CS experts will be discussing the importance of cross-functional collaboration and how CSMs can drive business impact by effectively forming strategic relationships and pushing the right enhancements leading to happy customers, increased retention, and increased customer lifetime value. Key takeaways: - Principles of effective cross-functional collaboration - Identifying and engaging strategic partners - Becoming the trusted voice of the customer - Influencing product roadmap

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Contact: Tom on

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