People leader and service excellence addict, with a penchant for Dad jokes. Justin's career spans 14+ years, across a range of industries including rec-tech, construction, hospitality, and retail, with one overarching and consistent theme. Real, human, connection. By creating an open, inclusive, diverse, and safe environment for his people, communication flows freely. This creates a team of trusted, empowered problem solvers. Ideating, strategising, and executing autonomously, in team, cross-functionally, and with external stakeholders. Feedback is provided in all directions, and business performance reaches a resounding crescendo as a result.