Katerina brings over 20 years’ experience in technology, financial services, business intelligence and consulting sectors in Asia, Australia, Europe and USA, delivering customer success strategy and business transformation, enhanced organizational performance, and growth in subscription product, services sales, and renewal businesses. She is Cisco, LinkedIn, Tableau and Salesforce alumni. Katerina’s professional experience includes working as an Executive MBA Teaching Associate at the University of Warwick and Warwick Business School in the UK and certifying as Leadership Coach by ICF, CTI and Leadership Circle. Katerina is currently leading APJ Customer Success Organization at Ceridian, a leading global human capital technology company.
31 October 2024 18:45 - 19:15
Cultivating talent: Nurturing and unleashing the potential of your customer success organisation
Unlock your organisation's innate capacity to lead and innovate.
Join us on an exploration of people strategies that amplify your business's competitive edge and unleash the true potential of your talent. Navigate the dynamic journey of attracting, cultivating, and nurturing talent in the realm of customer success.
Gain insights into shaping comprehensive people strategies that elevate your team's capabilities, invigorate your leadership journey and empower your team for sustained success.