Sabina Sobinina currently heads the JAPAC Customer Success team at HubSpot. With a passion for helping organisations grow better, Sabina and her team are dedicated to helping businesses turn opportunities into successful outcomes through effective engagement strategies.
Before joining HubSpot, Sabina spent 10 years at LinkedIn, where she held various leadership roles in Customer Success, Analytics, and Account Management. Her deep understanding of customer needs and her ability to convert data into actionable narratives have been instrumental in driving customer success throughout her career.
Most recently, Sabina has developed a passion for exploring how Gen-AI can fill critical skill and knowledge gaps to drive remarkable customer experiences. She believes that leveraging the power of artificial intelligence can help businesses excel in an increasingly competitive market.
01 November 2024 10:15 - 11:00
Panel: Being more human in a digital world
Explore the evolving landscape of being more human in a digital world with our expert panelists.
They'll discuss the delicate balance between technological advancements and the human touch in customer interactions.
Join us to uncover insights on promoting diversity of thought in customer-facing teams, empowering them to embrace humanity in digital engagement.
The conversation will also touch on metrics, data privacy, and ethics, providing a holistic view of the challenge and promise of a human-centric approach in the digital age.