AI adoption is creating a new set of questions around data, privacy, security and transparency and CS leaders are often at the centre of those conversations. This panel will explore how leaders can help customers navigate those concerns while working closely with Security, Legal, Product and Sales. Hear how teams are building confidence around AI, deciding how much transparency is enough and recognising when customer concerns should influence the roadmap itself. Key takeaways: - How to proactively address customer concerns around AI and data - What customers need to know to build trust in AI-powered products - Ways to partner across Security, Legal, Product and Sales - How to equip teams for confident, credible AI conversations - When customer feedback should influence the AI roadmap