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January 28, 2026
Washington

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A snapshot of

our speakers...

Brittany
Casey
Director, Customer Engagement
Docusign
Tutu
Adenle
Vice President Global CX, Success & Ops
Eventbrite
Tope
Omidiji
Customer Success Director
Microsoft
Melonie
Keeffe
Head of Customer Success
Language I/O
Janice
Garland
Customer Success Director
Salesforce
Rachel
Castaneda
Customer Success & Retention Director
Cvent
Sae
Ro
Senior Director, Customer Success
Moveworks
Tracy
Henriques
Vice President, Customer Success
Salsify
Ryan
Healy
Executive Vice President, Customer Success
Radancy
Alan
Merenbloom
Director, Customer Success
Plume Design, Inc.
Laura
Hamway
Director Customer Success
Software AG
Jeremy
Donaldson
Senior Director, Customer Success
LifeLoop
Krista
Crockett
Director, Customer Success
D2L
Sierra
Ryan
Vice President of Customer Success
Radancy
Mark
Behrle
Head of Customer Success
LinkedIn
Carol
Gersten
Senior Vice President, Customer Success
Elsevier
Aya
Harb
Director of Client Success
World Education Services
Jasmine
Reynolds
Senior Enterprise Customer Success Manager
Pluralsight
Chanel
Cantey
Director, Client Success
Optiv

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